Press Release

T-System Promotes 20-Year Healthcare Tech Veteran to Chief Technology Officer to Strengthen Clinically-Driven Solutions for Episodic Care Environment

Hank Hikspoors’ technical and strategic expertise will further drive the company’s innovative documentation and coding solutions.
Dallas – July 9, 2015 – T-System, Inc., a healthcare IT company focused on optimizing emergency medicine and urgent care, today announced the promotion of Hank Hikspoors as the company’s chief technology officer (CTO), effective immediately.

Hikspoors, formerly the director of product development for T-System’s emergency department information system, EV™, will lead the alignment of technology across the company’s entire solution portfolio.

As CTO, Hikspoors will drive the technological development for T-System’s documentation and coding solutions for episodic care settings, including emergency departments, freestanding emergency centers and urgent care centers. He will also leverage T-System’s core competencies in clinical and workflow expertise to help the company continually deliver innovative solutions that meet clinical and financial challenges within the episodic care environment.

“Hank has deep technological knowledge paired with years of healthcare IT experience that are instrumental in bringing clinically-driven innovations to the market that solve key industry challenges,” said Roger Davis, T-System chief executive officer. “This role is a natural evolution for Hank based on his track record of success at T-System. Through his leadership, we’ve been able to evolve our EHR product and quickly develop a new documentation product specifically for the growing urgent care market.” 

Hikspoors is a veteran engineering executive with more than 20 years of experience in solution development, solution management and software architecture and has held a variety of leadership roles in the healthcare and telecommunications industries. Most recently, he led the technical delivery and deployment of T-System’s new digital documentation technology for urgent care centers, T-Sheets® Digital. Hikspoors currently holds a U.S. patent for a method, system and computer-readable medium for resource-based route selection and has a patent pending for T-System’s ICD-10 documentation feedback schema.

"Our company has had a tremendous impact on the delivery of care for physicians and patients, and it’s rewarding to see how we make a meaningful difference in the delivery of episodic care,” said Hikspoors. “As CTO, we’ll continue to focus on products that help clinicians do their jobs better and more efficiently, while not losing sight of the patient and the role technology plays in the experience and outcome of each episode of care."

About T-System
T-System is a healthcare IT company that advances care delivery and financial outcomes for episodic care. Specializing in emergency department documentation since 1996, T-System has since expanded its focus to include the development of innovative solutions for the rapidly expanding episode-based care market, including hospital-based emergency departments (EDs), freestanding emergency centers and urgent care centers. Through clinically-driven services and documentation solutions as well as charge capture and coding solutions, T-System solves clinical, financial and operational challenges for our clients. About 40 percent of the nation’s hospital-based EDs, freestanding emergency centers and urgent care centers use T-System to improve the clinical encounter, including the documentation of the patient visit as well as the downstream outcomes related to that event. For additional information about T-System, please visit

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